The basic function of the Functional Skills Trainer is to provide elements of training for participation in the Personal Care Attendant Program relative to the social needs and psychological health of clients.

Responsibilities:

• Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
• Completes PCA Key Facts sheet for every referral and adds information to the Log Sheet.
• Completes information on physician summary form and faxes to primary care physician for signature.
• Arranges intake visit with consumer and/or surrogate within ten days of receipt of referral.
• Notifies RN and OT when an intake visit has been completed and a RN/OT assessment is needed.
• Completes all required paperwork (MassHealth application, Prior Authorization request and additional documentation) to submit on behalf of the consumer for MassHealth approval. Adhere to program timelines as outlined in the regulations.                    
• Inputs all consumer information into the PCA software program, and updates this information to reflect any communication or contact with the consumer, their surrogate or any other party.
• Visit the consumer and/or surrogate once the MassHealth approval is received to review the entire program, complete the Service Agreement and Fiscal Intermediary Paperwork.
• Visit the consumer at least quarterly in the first year of approval to review the program and services being provided and more often as needed or requested.
• Visit the consumer as necessary when an increase in hours is requested. Coordinate with the RN to provide an assessment when an increase is being requested.            
• Obtain and complete appropriate documentation to submit to MassHealth for any increase in hours.
• Facilitate annual re-evaluation to include coordination with the RN beginning at the third quarterly visit.
• Complete required paperwork for ongoing approval/renewal of PCA services.
• Maintain telephone log of all calls received and returned.
• Attend PCA related events as directed by the Program Manager (quarterly FI meetings, PCA Coalition, etc.)

General:

• Assists with clinical orientation of new personnel with regard to operational policies and procedures.                                                     
• Strives to enhance and maintain the morale and enthusiasm of team effort.
• Performs miscellaneous duties and assignments as directed by the Program Manager.

Essential Functions/Qualifications:

• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).
• Cultural competency and the ability to provide informed advocacy.
• Quality improvement.
• Familiarity with state wide health care network.
• Written communication skills.
• Demonstrated analysis and problem-solving skills.
• Meet deadlines in a timely fashion.
• Able to develop and maintain positive effective relationships with providers, consumers, and the public.
• Problem solving skills.
• Works as a member of a team.
• Works independently.
• Motor vehicle.
• Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
• Accurate record keeping skills.
• Maintain Confidentiality.
• Attention to detail.
• Knowledge of PCA program and or MassHealth programs and community supports.
• Consumer Advocate.
• Computer Acuity.
• Software Windows, excel, power point, Dynamics, outlook.
• Maintain caseload/production at program/department standards

Physical Demands:

• Computer access
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.
• Must be able to carry files of up to 5 pounds and laptop.

Work Environment:

• Traditional office environment along with meeting consumers at their homes or in public places

The Junior Staff Accountant is responsible for general accounting functions at an entry level with possibilities for growth and promotion within the Fiscal Team.

Responsibilities:

• Performs general accounting and other related duties in the accounting department.
• Payroll processing through CheckWriters payroll platform.
• Prepares journal entries for the close of the monthly financials.
• Reconciles bank accounts.
• Prepares billing and reconciles customer accounts and manages accounts receivable collections.
• Verifies payment of invoices associated with accounts payable and ensures payments are charged to the appropriate accounts.
• Provides outside auditors with assistance; gathers necessary account information and documents to perform annual audit.
• Performs other related duties as assigned.

Essential Functions/Qualifications:

• Knowledge of general financial accounting for non-profits.
• Understanding of and ability to adhere to generally accepted accounting principles.
• Proficient with accounting software.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Works as a member of the Fiscal Team.
• Works independently.
• Meet deadlines in a timely manner.
• Regular and reliable attendance.
• Ability to communicate effectively, both verbally and in writing, with clients, co-workers, and Vendors both face to face and telephonically.
• Demonstrated understanding of billing and statistical input and required reporting in an automated environment.
• Organizational and time management skills.
• Able to maintain confidentiality at all times.
• Strong attention to detail.
• Accurate record keeping skills.
• Understanding of external audit processes.
• Ability to be flexible and work in a fast-paced environment.

Education and Experience:

• Bachelor’s degree in Accounting, Finance, or related discipline required.
• One year accounting or booking experience preferred.

Physical Demands:

• Must be able to sit for periods of time at a computer.
• Occasional standing and walking.

Work Environment:

• Traditional Office Environment.

The basic function of the Administrative Assistant is to perform data entry/administrative tasks regarding the PCA Program assessments.

Responsibilities:

• Responsible for the data entry of Nursing and Occupational Therapist evaluations and related forms into the Masshealthltss.com portal.
• Obtains consumer’s correct MassHealth number utilizing the PCA database and MMIS
• Responsible for uploading attachments within the assessment tools.
• Fax sign offs to appropriate health care professional and track return.
• Maintain contact with physicians, MassHealth and consumers as needed.
• Communicates with PCA Manager, Assessment Reviewer, and/or nurses when assessments have been entered and with any PCA related issues.
• Copies nursing evaluations monthly and distributes to appropriate assigned nurse and/or Assessment Reviewer.
• Attend meetings and trainings as directed by the Program Manager.
• Provides back-up for receptionist desk as scheduled.
• Perform other duties as assigned by the Program Manager.

Essential Functions/Qualifications:

• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).
• Medical terminology.
• Written communication skills.
• Meet deadlines in a timely fashion.
• Problem solving skills.
• Works as a member of a team.
• Works independently.
• Accurate record keeping skills.
• Maintain Confidentiality.
• Attention to detail.
• General office procedures.
• Knowledge of PCA program and or MassHealth programs and community supports (preferred).
• Computer Acuity.
• Software Windows, Excel, Power Point, Dynamics, Outlook
• Ability to be flexible and work in a fast-paced environment

Physical Demands:

• Computer access
• Must be able to sit for periods of time at computer or while driving.
• Bending, reaching, twisting, and standing.

Work Environment:

• Traditional Office Environment

The basic function of the Arabic Interpreter is to provide translation to support the clinical assessment efforts of the PCA Department.

Responsibilities:

• Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
• Arranges visit with consumer and OT/RN.
• Provide translation for OT/RN while completing clinical assessments.
• Visit the consumer as necessary when an increase in hours is requested. Coordinate with the OT/RN to provide an assessment when an increase is being requested.                    
• Facilitate annual re-evaluation with the OT/RN.
• Complete required paperwork for ongoing approval/renewal of PCA services.
• Performs miscellaneous duties and assignments as directed by the Program Manager.

Essential Functions/Qualifications:

• Bilingual (English/Arabic)
• Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
• Knowledge of PCA program and or MassHealth programs and community supports.
• Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).
• Written communication skills.
• Meet deadlines in a timely fashion.
• Software Windows, excel, power point, Dynamics, outlook.

The Nutrition Center Coordinator/Clerical Assistant is responsible for the day-to-day operation of on-site operations and activities and supervision of volunteers. Provides administrative functions related to the Agency’s Nutrition Program and back-up for the Nutrition Administrative Assistant.

Responsibilities:

• Takes daily meal counts from Nutrition meal sites over the phone and faxes to caterer to place daily food order in absence of the Nutrition Administrative Assistant.
• Covers receptionist duties as scheduled.
• Covers the Nutrition Program when other staff are out of the office.
• Enters all new volunteer information into Volunteer Program using Dbase III. Generates monthly report of all active volunteers for meal sites.
• Maintains work area in a neat and professional manner.
• Performs other miscellaneous duties and assignments, as directed by the Nutrition Director.
• Take reservations, order meals and supplies, monitor site meal waste daily.
• Maintain record keeping system including participant intakes, volunteer sign-in sheets, supply order forms and route sheets, volunteer registration forms and
• CORI forms.
• Submit routine paperwork and complete weekly, monthly and year-to-date reports, and time sheets for Site Managers and Sub Managers within specified time frames.
• Recruit, train, supervise, recognize and schedule volunteers and their duties.
• Oversees and performs kitchen duties required from time of receiving meals to serving of meals. This responsibility requires lifting up to 25 pounds.
• Supervise home delivered meals. Recruit and train drivers and arrange routes. Sign and verify volunteer mileage sheets monthly. Keep a list of driver substitutes and a schedule for MOW drivers posted. Check on Meals on Wheels clients. Implement emergency procedures when necessary.
• Assure safety and cleanliness of site, including washing hands and wearing gloves, hats and aprons.
• Report complaints, incidents, errors, discrepancies, or inadequacies of food service and disposables, including poor temperatures daily and equipment failures.
• Establish and train sufficient substitute site manager coverage and provide ongoing training.
• Be available to train new site managers or to substitute at another site.
• Attend staff meetings and accept supervision and training.
• Communicate effectively with elders and generate enthusiasm to promote site participation, volunteerism for community awareness of Tri-Valley.

Essential Functions/Qualifications:

• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).
• Meet deadlines in a timely fashion.
• Works as a member of a team.
• Accurate record keeping skills.
• Maintain Confidentiality.
• Attention to detail.
• General office procedures.
• Computer Acuity.
• Physical Demands:
• Computer access
• Must be able to sit for periods of time at computer.
• Must be able to carry or push items up to 25 pounds.

Work Environment:

• Driving, along with occasional delivery of meals, to consumers at their homes.

The basic function of the Geriatric Support Services Coordinator is to provides case management services to Senior Care Organization (SCO) enrollees based on enrollee needs assessment.

Responsibilities:

• Enter new referrals into SAMS from the various SCO rosters.
• Performs an assessment of the health and functional status of the Enrollee residing in the home setting.
• Complete the assessment/s in the SCO database.
• Develops a plan for community long term care and social support services for the Enrollee based upon their care needs with the goal to improve or maintain their health and functional status.
• With authorization from the SCO, arranges and coordinates the provision of appropriate community long term care and social support services.
• Maintain the care plans in SAMS including adjustments to ongoing services and suspensions.
• Monitors the provision and effectiveness of community services as defined by the Enrollee’s care plan.
• Communicate and document with care team regarding case status.
• Close case in SAMS according to disenrollment date from the SCO Program.
• Performs other duties as assigned.

Essential Functions/Qualifications:

• Bachelor’s degree in Social Work Human Services or related field.
• At least one year working with individuals with disabilities or elders.
• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed).
• Cultural competency and the ability to provide informed advocacy.
• Knowledge of home and community-based service systems and how to access and arrange services
• MassHealth programs.
• Purchased services.
• Public benefits.
• Knowledge and experience with long term care and social service delivery system; community resources.
• Written communication skills.
• Meet deadlines in a timely fashion.
• Able to develop and maintain positive effective relationships with providers, consumers, and the public.
• Works as a member of a team.
• Works independently.
• Motor vehicle.
• Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
• Maintain Confidentiality.
• Attention to detail.
• Ability to be flexible and work in a fast-paced environment

Physical Demands:

• Computer access
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.
• Must be able to carry files of up to 5 pounds and laptop.

Work Environment:

• Traditional office environment along with meeting consumers at their homes or in public places

The basic function of the State Home Care Case Manager is to assist elders in obtaining services that will secure an independent lifestyle. To identify gaps in services and advocate for services that will maximize independent functioning. To educate and promote awareness of community services.

Responsibilities:

• Conduct an initial assessment of physical, social, environmental and emotional status to determine needs and eligibility requirements within EOEA time frame guidelines.
• Develop service plan and supportive networks through contact with client, formal and informal supports, and consultation with supervisor.
• Implement service plan by telephone immediately followed by authorization to provider agencies.
• Assist client to obtain and utilize other community services such as: VNA, housing, fuel assistance, council on aging, Medicaid, etc.
• Monitor client’s needs and service plan on an ongoing basis.
• Participate and recommend client’s for ICR meetings as needed.
• Provide support and information to client and those directly involved in client’s care. Encourage self advocacy.
• Keep the files up to date, includes changes in services and observations. The files should include copies of all correspondence with client.
• Keep journal notes up to date, including summary of telephone contacts, service changes and calls concerning client.
• Complete authorizations, notices of suspension, and termination and other related forms in a timely manner.
• Record statistical data. Accurately complete monthly reports.
• Verify client file information for the annual hand count for EOEA.
• Update knowledge pertaining to gerontology and services for elders through courses, and in services.
• Participate in staff meetings to discuss home care and other related issues.
• Meet with supervisor on a regular basis.
• To work with and monitor in-house programs and vendors. Conduct ongoing client satisfaction and vendor observation visits and complete the appropriate corresponding forms.
• Perform miscellaneous duties and assignments as directed by immediate supervisor.

Essential Functions/Qualifications:    

• Regular and reliable attendance.
• Bachelor’s degree in Social Work, Human Services or related field.
• Organizational and time management skills.
• Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed).
• Communication skills with funders, state and federal agencies, ASAPs.
• Communications skills with employees.
• Cultural competency and the ability to provide informed advocacy.
• Knowledge of home and community-based service systems and how to access and arrange services (preferred).
• MassHealth programs (preferred).
• Public benefits.
• Familiarity with state-wide health care network (preferred).
• Written communication skills.
• Demonstrated analysis and problem-solving skills.
• Meet deadlines in a timely fashion.
• Able to develop and maintain positive effective relationships with providers, consumers, and the public.
• Problem solving skills.
• Works as a member of a team and independently.
• Motor vehicle.
• Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
• Accurate record keeping skills.
• Maintain Confidentiality.
• Attention to detail.
• General office procedures.
• Consumer Advocate.
• Computer Acuity.
• Software: Windows, Excel, Power Point, Outlook.
• Ability to be flexible and work in a fast-paced environment.
• Maintain caseload/production at program/department standards.

Physical Demands:

• Computer access.
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.
• Must be able to carry files of up to 5 pounds and laptop.
• Occasional bending, reaching, twisting, standing and climbing.
• Frequent Standing and walking.

Work Environment:

• Traditional office environment along with meeting consumers at their homes or in public places

The basic function of the Resident Services Coordinator is to provide onsite services to housing residents.

Responsibilities:

• In collaboration with the staff of Spencer Housing Authority identifies residents in need of services.
• Provide assessment, outreach, early and/or crisis intervention and advocacy to diverse resident population.
• Coordinate delivery of support services.
• Develop, implement and review comprehensive support service plans for residents, including connecting residents with needed in home supports.
• Work with Tri-Valley staff and other community agencies on behalf of residents.
• Collaborate with Spencer Housing Authority Director to address the needs of residents at risk of eviction due to lease violations.
• Assist residents in changing/monitoring behaviors which, constitute lease violations to maintain tenancy, if possible.
• Provide counseling and support to residents concerning day-to-day adjustments.
• Provide on-going support for developing a cohesive sense of community by facilitating communication among residents.
• Coordinate educational/information programs at the development.
• Provide technical assistance and education to housing staff concerning relevant elder and disability issues.
• Seeks appropriate housing arrangements for residents who require alternative housing.
• Complete monthly reports for DHCD.

Essential Functions/Qualifications:

• BA/BS Degree preferred; knowledge of housing/social services with elders or adults with disabilities strongly preferred.
• Knowledge of Housing/Disability laws and regulations.
• Solid written, verbal, interpersonal and team skills.
• Regular and reliable attendance.
• Communicate with consumers, co-workers, family members, both face to face, email and/or telephonically.
• Computer acuity; Software including Word and Outlook.
• Motor Vehicle, valid driver’s license; maintain minimum insurance liability requirements and complete motor vehicle driving record check.
• Organizational and time management skills.
• Communication skills to include public speaking.
• Cultural competency and the ability to provide informed advocacy.
• Knowledge of home and community-based service systems and how to access and arrange services.
• MassHealth programs.
• Outreach and educational services.
• Public benefits.
• Written communication skills.
• Demonstrated analysis and problem-solving skills.
• Meet deadlines in a timely fashion.
• Able to develop and maintain positive effective relationships with providers, consumers, and the public.
• Works as a member of a team & independently.
• Maintain Confidentiality.
• Attention to detail.
• Consumer Advocate.
• Ability to be flexible and work in a fast-paced environment.
• Maintain caseload/production at program/department standards.

Physical Demands:

• Computer access
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.
• Must be able to carry files of up to 5 pounds and laptop.

Work Environment:

• Traditional office environment along with meeting consumers at their homes or in public places

The basic function of the Clinical Assessment and Evaluation RN, (CAE RN) is to screen clients for Nursing Home, Adult Day Health, and 2176 Waiver eligibility. Assess clients for personal care. Provide nursing consultation to case managers, clients and providers of personal care.

 Responsibilities:

• Do on site assessments for Nursing Home (SNF), Adult Day Health (ADH) and 2176 Waiver screenings as needed in our service area.
• Assess clients for personal care and confer with Care Managers about the client’s total care plan.
• CAE RN will have the ability to determine medical eligibility for all CAE screenings: SNF, ADH, 2176 Waivers, Enhanced Community Options Program (ECOP), and Community Choices.
• Fill out the CDS RN 3 in SAMS to assess for personal care.
• Monitor and supervise the appropriateness, frequency and quality of personal care service via an annual visit.
• Attend meetings with providers, case conferences and be available for consultations as necessary.
• In conjunction with Care Managers, (CM), CAE RN determines client appropriateness for specific service options, promotes cost effective service substitutions, and establishes the frequency, scope and duration of services.
• Participates in assessment and interdisciplinary review of cases; consults with involved caregivers and documents findings.
• Advocate for HC clients with HMO’s, VNA’s and MD’s.
•  Provides consultation to providers and other community agencies.
• Maintains records and prepares reports as requested, including case summaries for Department of Medical Assistance hearings.
• The CAE RN is responsible for maintaining collaborative relationships among community agencies and institutions that service medical and social needs of clients.
• Perform, as needed, 2176 Waiver yearly re-determination via home visit or by contacting the CHHA or ADH for medical information.
• Discuss with Care Manager as requested to determine type of respite service the client requires. When necessary, do a home visit and assessment.
• Confers with Care Managers on all hospital discharged Personal Care (PC) clients. Makes home visits when necessary.
• Whenever the CAE RN or CM identifies a client in need of Certified Home Health Services (CHHS), the ASAP RN will make a home visit and complete the assessment form.
•  CAE RN meets and confers with CM, CM supervisor and RN supervisor to make recommendation regarding the needed CHHS services.
• CAE RN will document any conference the RN initiates with case manager on client’s journal notes (ICC).
• Maintain work area in a neat and professional manner.
• Perform any miscellaneous duties and assignments as directed by CAE nurse manager.

Essential Functions/Qualifications:

• Must have valid/current RN license in the state of Massachusetts.
• Must have minimum of one year of clinical experience.
• Regular and reliable attendance.
• Organizational and time management skills
• Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed) and employees.
• Communication Skills to include public speaking
• Communication skills with funders, state and federal agencies, ASAPs
• Cultural competency and the ability to provide informed advocacy
• Knowledge of home and community-based service systems and how to access and arrange services
• Program planning
• MassHealth programs
• Purchased services
• Knowledge and experience with long term care and social service delivery system; community resources
• Familiarity with state wide health care network
• Meet deadlines in a timely fashion
• Able to develop and maintain positive effective relationships with providers, consumers, and the public
• Problem solving skills
• Works as a member of a team and works independently
• Motor vehicle and Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check
• Accurate record keeping skills
• Maintain Confidentiality
• Attention to detail
• Computer Acuity
• Ability to be flexible and work in a fast-paced environment
• Maintain caseload/production at program/department standards

Physical Demands:

• Computer access
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.
• Must be able to carry files of up to 5 pounds and laptop.
• Frequent Standing and walking

Work Environment:

• Traditional office environment along with meeting consumers at their homes or in public places

The basic function of the Registered Nurse for Adult Family Care is to provide elements of the nursing component of the Adult Family Care Program relative to the physical health of clients, helps evaluate clients, and caregivers and assist with program monitoring and helps to maintain placements.  

Responsibilities:        

• At the time of referral, completes the AFC Central Intake Form and Participant Referral Form.                                                
• Upon receipt of referral contacts the client’s primary care physician to obtain the physician’s clearance for participation in the program.
• Completes assessments of potential long-term clients within two weeks of date of referral to determine eligibility.              
• Complete Minimum Data Set (MDS) and Prior Authorization Paperwork.                        
• As a member of the AFC team, recommends suitability of clients for Adult Family Care.
• As a team member, participates in the recommendation of client/caregiver matching.
• Once a potential caregiver is identified, participates in initial match visits as needed.
• Initiates and develops client’s medical portion of plan of care within one week of placement and submits them to client’s physician for recommendation and approval.
• Makes arrangements for visiting nurse and hospitalization needs of clients, as required, to facilitate appropriate medical care.
• Completes caregiver telephone intake form when a referral is made.
• In conjunction with the Case Worker, evaluates caregivers and makes home assessments to determine the suitability of the home and the caregiver’s abilities. Presents completed assessment to the team.           
• Performs the initial caregiver training related to the identified client and respite teaching as needed.
• Participates in the planning and presentation of specialized training programs pertinent to the caregivers and participants, whether through quarterly trainings or in-home support.
• Works cooperatively with other agencies in the health and aging network and represents the Adult Family Care Program as directed by the Program Director.   
• Participates in the Massachusetts Council for AFC in order to network with other AFC programs as directed by Program Director.
• Advises caregivers and clients of community health resources (i.e.-ADH programs). Refers, coordinates and monitors the services they receive.              
• Maintain complete and accurate problem oriented records for each approved client. Maintains nursing documentation on potential clients.                                       
• Upon a clients’ discharge, completes the CDS-HC form as needed.
• Reviews client’s plan of care in conjunction with the primary care physician annually and semi-annually to coincide with the client’s anniversary date for accuracy and updates.
• Monitors caregivers to make certain they arrange routine medical appointments and yearly physicals for clients.
• Makes scheduled monthly and emergency follow-up visits to clients and caregivers for on-going supervision, training, support and monitoring.
• Completes written progress notes for monthly visits and other communication as needed.
• Consults clients’ physician if there is a change in clients’ medical status or need for referral where necessary.
• Monitors the care given to the clients by local hospitals and VNA personnel for specific health care needs and imparts the importance of communication with the AFC RN. Acts as a liaison for all parties as needed.                  
• Provides AFC client updates at monthly team meetings.
• Assists with orienting new personnel with regard to nursing practices.
• Strives to enhance the morale and enthusiasm of staff to create a harmonious team effort.
• Participates, in conjunction with social services, in yearly caregiver evaluations.
• Participates in program outreach, including presentations, information dissemination or other activities as directed.
• Performs misc. duties and assignments as directed by the Program Director.

Qualifications:

• Have a valid Massachusetts RN License.
• Must submit results of a physical exam completed within the past 12 months.
• Must submit documentation of a tuberculosis screening within the previous 12 months.
• Must have at least two years’ recent experience in the field of elders or disabled adults.
• Travel/reliable transportation required; Valid driver’s license, insurance verification and comply with Motor Vehicle Report requirements.

Essential Functions:

• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed).
• Communication Skills to include public speaking.
• Cultural competency and the ability to provide informed advocacy.
• Quality improvement.
• Medical terminology.
• Written communication skills.
• Meet deadlines in a timely fashion.
• Able to develop and maintain positive effective relationships with providers, consumers, and the public.
• Works as a member of a team and independently.
• Motor vehicle.
• Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
• Accurate record keeping skills.
• Maintain Confidentiality.
• Attention to detail.
• Computer Acuity.
• Ability to be flexible and work in a fast-paced environment.
• Maintain caseload/production at program/department standards.

Physical Demands:

• Computer access.
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.

Work Environment:

• Traditional office environment along with meeting consumers at their homes or in public places

The Meals on Wheels Driver is responsible for a home delivered meal route and related jobs at the Nutrition Center

Responsibilities

• Count and pack food trays for home delivery.
• Count and pack hot and cold food products into carriers.
• Monitor food temperatures during delivery.
• Deliver meals to homebound participants and maintain records for route.
• Maintain paperwork and report any emergencies or changes in participant status to the Nutrition Center Coordinator or Nutrition Case Managers.
• Clean meal delivery equipment daily.
• Other duties as assigned.

Essential Functions/Qualifications

• Must have valid driver’s license, good driving record and required insurance coverage.
• Must have a motor vehicle.
• Accurate record keeping skills.
• Ability to work well with elderly participants.
• Ability to learn delivery routes and capable of training other drivers.
• Capable of handling emergency situations and able to maintain confidentiality.
• Ability to climb/descend stairs and navigate potentially uneven terrain (walkways, driveways, etc.)
• Ability to lift equipment up to 40 pounds.

The basic function of the Occupational Therapist for the Personal Care Attendant, (OT PCA) Program is to participate in screening potential participants in their homes or other settings.

Responsibilities:

• Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
• Assess the consumer’s physical and cognitive condition and resulting functional limitations to determine the consumer’s personal care assistance services.
• Determine the type and level of personal care assistance required by the potential participant according to state guidelines through face-to-face interviews.  Review fully with consumer.
• Provide timely and complete written documentation of evaluation requests.
• Refer consumers to appropriate medical providers or other community resources when necessary.
• Perform other duties as assigned.

Essential Functions/Qualifications:

• Licensed by the Massachusetts Division of Registration in Allied Health Professions and in good standing with the Division of Registration; and currently certified by the National Board of Certification in Occupational Therapy and in good standing with the Board.
• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed).
• Communication Skills to include public speaking.
• Communication skills with funders, state and federal agencies, ASAPs.
• Communications skills with employees.
• Cultural competency and the ability to provide informed advocacy.
• Medical terminology.
• Written communication skills.
• Demonstrated analysis and problem-solving skills.
• Meets deadlines in a timely fashion.
• Works independently.
• Motor vehicle.
• Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
• Maintain Confidentiality.
• Attention to detail.
• Knowledge of PCA program and or MassHealth programs and community supports.
• Computer Acuity.
• Software Windows, Excel, Power Point, Dynamics, Outlook.
• Calculators.

Physical Demands:

• Computer access
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.

 Work Environment:

• Driving to consumers at their homes

The Personal Care Attendant program (PCA) is designed to help people of any age with chronic illnesses or permanent disabilities and need assistance with personal care tasks who are living in a home environment. Per diem RNs are needed to conduct assessments for the PCA program. MassHealth requires standard documentation and complete assessments for all people applying for services. The assessment itself takes approximately one hour to conduct. The Tri-Valley, Inc. service area includes 29 towns in the Worcester County and Milford area.  Driver’s license, motor vehicle record check and minimum insurance requirements.

Responsibilities:

• Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
• Assess the consumer’s physical and cognitive condition and resulting functional limitations to determine the consumer’s personal care assistance services.
• Determine the type and amount of personal care assistance required by the potential and existing participants according to state guidelines through face-to-face interviews.  Review fully with consumer before finalizing request for services.
• Follow the schedule for re-evaluations to ensure timeliness and continuity of PCA services.
• Provide timely and complete written documentation of evaluations and re-evaluations requests.
• Refer consumers to appropriate medical providers or other community resources when necessary.
• Perform other duties as assigned.

Essential Functions/Qualifications:

•  Licensed as a registered nurse by the Massachusetts Board of Registration in Nursing and in good standing with the Board.
• Organizational and time management skills.
• Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).
• Cultural competency and the ability to provide informed advocacy.
• Arithmetic computations.
• Medical terminology.
• Written communication skills.
• Demonstrated analysis and problem-solving skills.
• Meet deadlines in a timely fashion.
• Works independently.
• Motor vehicle.
• Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
• Maintain Confidentiality.
• Attention to detail.
• Knowledge of PCA program and or MassHealth programs and community supports.
• Computer Acuity
• Software Windows, excel, power point, Dynamics, Outlook.
• Calculators

 Physical Demands:

•  Computer access
• Ability to traverse homes, yards and stairways.
• Must be able to sit for periods of time at computer or while driving.

 Work Environment:

• Driving to consumers at their homes.

The basic function of the Licensed Practical Nurse, (LPN) in the Personal Care Attendant, (PCA) program is to participate in screening existing program participants in their homes or other settings.

Responsibilities:

• Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
• Assess the consumer’s physical and cognitive condition and resulting functional limitations to determine the consumer’s personal care assistance services.
• Determine the type and amount of personal care assistance required by the existing participants according to state guidelines through face-to-face interviews. Review fully with consumer before finalizing request for services.
• Follow the schedule for re-evaluations to insure timeliness and continuity of PCA services.
• Provide timely and complete written documentation of re-evaluation requests.
• Refer consumers to appropriate medical providers or other community resources when necessary.
• Perform other duties as assigned.

Essential Functions/Qualifications:

• Licensed as a practical nurse by the Massachusetts Board of Registration in Nursing and in good standing with the Board.
• Communicates well with clients, co-workers, etc.
• Adheres to HIPPA protocols regarding confidentiality.
• Experience in Microsoft Word, Microsoft Excel, and Microsoft Outlook.

To learn more about volunteering with Tri-Valley please visit the Volunteer Page.