Benefits

At Tri-Valley Inc. we value our staff as much as our mission.  As we work to maintain the highest possible quality of life for our elder and disabled clients, we also strive to retain the most qualified staff members.  Qualified applicants of all backgrounds are carefully interviewed, references are checked and a criminal record check is part of our employment process.  Tri-Valley Inc. is an Equal Opportunity/Affirmative Action Employer.

Our employees enjoy a modern work space in a renovated mill building in Dudley, Massachusetts, central to our service area.  Our location is convenient to Interstates 290 and 395 and has ample, free parking.  Benefits available to eligible employees include:

  • *Health Insurance (United Health Care: Navigate/Choice)
  • *Dental Insurance (United Health Care)
  • Long Term Disability Insurance (no cost to employee)
  • Life Insurance
  • Flexible Work Schedule (after successful completion of 90 day probationary period)
  • Working Remotely
  • Generous Paid Vacation (accrues up to 21 days)
  • Paid Sick Leave (accrues to a maximum of 30 days)
  • 12 Paid Holidays
  • Personal Time and Bonus Days
  • Merit Bonus
  • Employee Assistance Plan
  • Employee Wellness Plan
  • Pension Plan (agency contributes the equivalent of 5% of eligible employee’s annual salary into fund)
  • 403(b) Plan
  • 125 Plan/Flexible Spending Accounts
  • EyeMed Vision Care Supplementary Coverage
  • AFLAC Supplementary Coverage
  • Discounted Pet Insurance (Nationwide)
  • Digital Credit Union (DCU) Optional Membership
  • Travel reimbursement .50 cents per mile for work related travel

* Tri-Valley pays 75% of the monthly health and dental insurance premiums.

United Health Care Transparency in Coverage

Current Employment Opportunities

Geriatric Support Services Coordinator (Full-Time)

Basic Function:        Provides case management services to Senior Care Organization (SCO) enrollees based on enrollee needs assessment.                                                                                                                                                                 

Responsibilities: 

  1. Enter new referrals into SAMS from the various SCO rosters.
  1. Performs an assessment of the health and functional status of the Enrollee residing in the home setting.
  1. Complete the assessment/s in the SCO database.
  1. Develops a plan for community long term care and social support services for the Enrollee based upon their care needs with the goal to improve or maintain their health and functional status.
  1. With authorization from the SCO, arranges and coordinates the provision of appropriate community long term care and social support services.
  1. Maintain the care plans in SAMS including adjustments to ongoing services and suspensions.
  1. Monitors the provision and effectiveness of community services as defined by the Enrollee’s care plan.
  1. Communicate and document with care team regarding case status.
  1. Close case in SAMS according to disenrollment date from the SCO Program.
  1. Performs other duties as assigned.

Essential Functions/Qualifications:        

  1. Regular and reliable attendance.
  2. Bachelor’s degree in Social Work Human Services or related field.
  3. At least one year working with individuals with disabilities or elders.
  4. Organizational and time management skills.
  5. Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed).
  6. Cultural competency and the ability to provide informed advocacy.
  7. Knowledge of home and community-based service systems and how to access and arrange services
  8. MassHealth programs.
  9. Purchased services.
  10. Public benefits.
  11. Knowledge and experience with long term care and social service delivery system; community resources.
  12. Written communication skills.
  13. Meet deadlines in a timely fashion.
  14. Able to develop and maintain positive effective relationships with providers, consumers, and the public.
  15. Works as a member of a team.
  16. Works independently.
  17. Motor vehicle.
  18. Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
  19. Maintain Confidentiality.
  20. Attention to detail.
  21. Ability to be flexible and work in a fast-paced environment

 

Physical Demands:

  1. Computer access
  1. Ability to traverse homes, yards and stairways.
  1. Must be able to sit for periods of time at computer or while driving.
  1. Must be able to carry files of up to 5 pounds and laptop.

 

Care Manager Supervisor (Adult Family Care)

Tri-Valley, Inc. is a private not for profit agency dedicated to enable older adults and individuals with disabilities to remain at home. Tri-Valley is truly a great place to work.

Overview:

 Provides day-to-day supervision to the Care Managers within the AFC Department to ensure the quality of services being delivered.

Responsibilities:

  1. Works in collaboration with the Program Manager and RN Manager to effectively supervise the case management component of the AFC program, to include weekly team meetings to maintain communication.
  2. Meets at least monthly on a 1:1 basis with AFC CM staff members to discuss cases and provide ongoing supervision.
  3. Maintains high quality of work completion by conducting records reviews, tracking progress notes, etc. Discusses any concerns or successes with the Program Manager and/or staff as necessary.
  4. Works in collaboration with the RN Manager to assign referrals and track progress towards program enrollment.
  5. Works in collaboration with the Program Manager and RN Manager to develop monthly AFC staff meetings agendas and run the meeting.
  6. Conducts home visits with staff as needed, either for coverage or as part of supervision.
  7. Manages and/or maintains a caseload as deemed necessary by the Program Manager.
  8. Ensures all documentation is complete related to enrollment or billing changes.
  9. Reviews accuracy of Prior Authorization and documentation.
  10. Works to ensure that the CM staff is in compliance with AFC regulations and NCQA requirements.
  11. Acts as the AFC SCO liaison for any new AFC SCO enrollments.
  12. Participates in staff interviews at the request of the Program Manager.
  13. Assist with new staff orientation and ongoing staff development.
  14. Conducts probationary and annual CM staff evaluations in accord with Agency policy and practice.
  15. Participates in program outreach on a regular basis.
  16. Accesses training opportunities that are pertinent to the AFC program.
  17. Strive to enhance and maintain the morale and enthusiasm of the team.
  18. Perform miscellaneous duties and assignments as directed by the Program Manager.

 

Essential Functions/Qualifications

  1. Must have a bachelor’s degree in human services or a related field of study. 
  2. Must have a minimum of two years recent experience working with elderly or disabled adults. 
  3. Background in supervision preferred.
  4. Knowledge of the AFC program and/or MassHealth programs and community supports.
  5. A good understanding of the younger disabled and older adult population.
  6. Regular and reliable attendance.
  7. Communicate with clients, co-workers, etc. both face to face and telephonically.
  8. Computer acuity.
  9. Valid driver’s license; maintain minimum insurance liability requirements; complete motor vehicle driving record check.   

 

 

PCA Registered Nurse- Part Time and Full Time Available

The Registered Nurse (RN) participates in screening consumers for adjustments via telehealth and reviews Licensed Practical Nurse (LPN) reassessments. The RN will also provide ongoing monitoring and support to program participants as indicated in the PCM program regulations

Part Time: 21-28 hours a week
Full Time: 35 hours a week 

Responsibilities:
1. Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
2. Conduct adjustment requests by telephone as needed.
3. Re-assess the consumer’s physical and cognitive condition and resulting functional limitations to determine the type and amount of personal care assistance required.
4. Provide timely and complete written documentation of re-evaluations and adjustment requests.
5. Maintain contact with physicians, MassHealth and consumers as needed.
6. Provide information about the PCA program and community resources. Refer consumers to appropriate medical providers or other community resources when necessary.
7. Communicate with PCA Program Supervisor, Nurses, Functional Skills Trainers, and/or PCA consultants to resolve any PCA related issues.
Participate in the PCA Appeals Process.
Attend meetings and trainings, in person or virtually, as directed by the Program Manager.
8. Perform other duties as assigned by the Program Manager/Director.

Essential Functions/Qualifications:
1. Minimum two years of clinical experience of the dually diagnosed, younger disabled, ID/DD and elder population.
2. Regular and reliable attendance.
3. Communicate with Consumers/Surrogates, co-workers, etc. both in person and/or telephonically.
4. Computer acuity.
5. Valid MA RN License
6. Organization and time management skills
7. Written communication skills
8. Meet deadlines in a timely fashion
9. Attention to detail
10. Knowledge of PCA program and or MassHealth programs and community supports
11. Maintain confidentiality
12. Works as a member of a team
13. Works independently
14. Accurate record keeping skills
15. Problem solving skills

Physical Demands:
1. Computer access
2. Must be able to sit for long periods of time at computer

Work Environment:
Traditional office/home office environment

CAE/CSSM Registered Nurse (Full Time 35 hours a week)

Clinical Assessment and Evaluation (CAE)/ Comprehensive Screening and Service Model RN 

The basic function of the CAE/CSSM RN is to screen consumers for Nursing Home, Adult Day Health, ECOP and 2176 Waiver and eligibility. Assess consumers for personal care. Provide nursing consultation to case managers, consumer, and providers of personal care. Make on site visits to assigned skilled nursing facilities in Tri-Valley
service area on a weekly basis. Conduct face to face visits with all identified consumers

Responsibilities:
1. Perform on site assessments for Nursing Home (SNF), Adult Day Health (ADH) and ECOP and Waiver screenings as needed in our service area.
2. Perform on site assessments for personal care and HHA services.
3. Determine medical eligibility for all CAE screenings: SNF, ADH, Waivers, Enhanced Community Options Program (ECOP), Community Choices and 42 plus assessments.
4. Accurately complete the CDS RN 3; CDS NF 2, and CDS Nursing Module for all applicable clinical assessments.
5. Monitor and supervise the appropriateness, frequency, and quality of personal care service via an annual visit. Update the pc care plan annually and at time of change.
6. Monitor and supervise the appropriateness, frequency and quality of HHA service. On an annual basis, update the Home Health Communication form and complete provider RN consult.
7. Attend meetings with providers, case conferences and be available for consultations, as necessary.
8. In conjunction with care managers, determines client appropriateness for specific service options, promotes cost effective service substitutions, and establishes the frequency, scope, and duration of services.
9. Participates in assessment and interdisciplinary review of cases; consults with involved caregivers and documents findings.
10. Advocate for HC clients with HMO’s, VNA’s and MD’s.
11. Maintains records and prepares reports as requested, including case summaries for Department of Medical Assistance hearings.
12. Responsible for maintaining collaborative relationships among community agencies and institutions that serve medical and social needs of consumers.
13. Confers with Care Managers when consumers are being discharged from the hospital or rehab setting.
14. Participates in the CSSM discharge planning meetings as needed.
15. Document any conference the RN initiates with case manager on consumer journal notes (ICC).
16. Performs other duties as may be assigned by Nurse Manager.
17. Assist with orientation of new CAE RN and CM staff as needed.
18. Identify, in collaboration with Skilled Nursing Facility (SNF) staff, Medicaid members/applicants and identify barriers to discharge.
19. Identify CSSM consumers from referrals on Section Q of the MDS 3.0 as referred by the Nursing Homes and present all active consumers in the monthly CSSM meeting held at Tri-Valley.
20. Complete the required CDS and CCTF tracking forms in the required time frame and submit them as directed

Essential Functions/Qualifications:
1. Must have valid/current RN license in the state of Massachusetts.
2. Must have minimum of two years of clinical experience.
3. Regular and reliable attendance.
4. Organizational and time management skills
5. Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed) and employees.
6. Cultural competency and the ability to provide informed advocacy.
7. Knowledge of home and community-based service systems and how to access and arrange services.
8. MassHealth programs.
9. Medical Terminology.
10. Knowledge and experience with long term care and social service delivery system; community resources.
11. Familiarity with statewide health care network.
12. Written communication skills.
13. Meet deadlines in a timely fashion.
14. Able to develop and maintain positive effective relationships with providers, consumers, and the public.
15. Problem solving skills.
16. Works as a member of a team and independently.
17. Motor vehicle and valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
18. Accurate record keeping skills.
19. Maintain Confidentiality.
20. Computer Acuity.
21. Ability to be flexible and work in a fast-paced environment.
22. Maintain caseload/production at program/department standards.

Physical Demands:
1. Computer access.
2. Ability to traverse homes, yards, and stairways.
3. Must be able to sit for periods of time at computer or while driving.
4. Must be able to carry files of up to 5 pounds and laptop.
5. Frequent Standing and walking.

Work Environment
Office, work from home and Skilled Nursing Facility setting

Behavioral Health Outreach Coordinator - LCSW

Basic Function: to work collaboratively with client and outside providers to conduct crisis intervention, refer and access needed services and provide short term assistance and lead/coordinate support groups.

Responsibilities include:

  1. Work directly with older adults experiencing emotional challenges and/or behavioral health conditions, in their homes, in a community setting, and/or using technology.
  2. Conducting in-depth behavioral health assessments on an as needed basis for high-risk individuals or connecting these individuals to the appropriate behavioral health care setting for further assessment.
  3. Assessing older adults’ needs for support in the community and referring to service providers to ensure older adults experiencing emotional challenges and behavioral health conditions have their underlying and/or contributory needs addressed.
  4. Helping older adults accept, seek, and navigate to additional behavioral health care services and treatment (e.g., Cognitive Behavioral Therapy) and acting as the bridge between older adults and the behavioral health care system.
  5. Provide professional consultation around cases for Tri-Valley Staff.
  6. Consulting and collaborating with community partners, including but not limited to; Police, Fire, Council(s) on Aging, housing service coordinators and others; to refer, assess and provide assistance to older adults in need or distress in a timely manner.
  7. Working with community and health care partners to proactively identify and refer older adults who may be at-risk (e.g., socially isolated).
  8. Assist with efforts to grow community awareness of the Elder Mental Health Outreach Team (EMHOT) Program. Including creating and distributing marketing materials and participating in public speaking opportunities.
  9. Identifying barriers and gaps to accessing behavioral health services and working with community and health care partners to ameliorate those barriers and gaps. Facilitating problem solving with partners to ameliorate challenges such as transit subsidies to ensure travel to appointments or building cultural competency to provide behavioral health equity.
  10. Complete a warm hand-off between older adults and other network service providers when they are in need, including aging services, housing, financial, and physical and behavioral health care supports.
  11. Provide information and connections to established support groups.
  12. Gather information to determine the need for additional local support groups. If a gap is identified, then work on establishing a support group and serve as a group leader to meet that need.
  13. Participate in local mental health and aging coalition task force and other mental health provider groups as needed.
  14. Provide field supervision and support for master’s degree interns who are granted internships at Tri-Valley.
  15. Attend trainings to increase knowledge base, become a resource for local services and maintain licensure.
  16. Maintain timely and appropriate case documentation according to state regulations, Agency standards, and EMHOT Grant requirements.
  17. Meet with CSI Supervisor regularly for supervision.
  18. Attend CSI Department and other departments (as deemed necessary) Staff Meetings and Tri-Valley Agency Staff Meetings.
  19. Other duties as assigned by Director/Supervisor.

Essential Functions/Qualifications

  1. Licensed Clinical Social Work (LCSW) required.
  2. Solid written, verbal, interpersonal and team skills.
  3. Regular and reliable attendance.
  4. Knowledge and Experience with facilitating support groups preferred.
  5. Behavioral Health services delivery.
  6. Communicate with consumers, co-workers, family members, both face to face, email and/or telephonically.
  7. Computer acuity.
  8. Motor Vehicle, valid driver’s license; maintain minimum insurance liability requirements and complete motor vehicle driving record check.
  9. Organizational and time management skills.
  10. Communication Skills to include public speaking.
  11. Cultural competency and the ability to provide informed advocacy.
  12. Knowledge of in-home and community-based service systems and how to access and arrange services.
  13. Outreach and educational services.
  14. Public benefits.
  15. Written communication skills.
  16. Demonstrated analysis and problem-solving skills.
  17. Meet deadlines in a timely fashion.
  18. Able to develop and maintain positive effective relationships with providers, consumers, and the public.
  19. Works as a member of a team & independently.
  20. Maintain Confidentiality, including HIPAA.
  21. Attention to detail.
  22. Software including Word Outlook.
  23. Ability to be flexible and work in a fast-paced environment.
  24. Maintain caseload/production at program/department standards.

Physical Demands: Computer access. Ability to traverse homes. yards and stairways. Must be able to sit for periods of time at computer or while driving. Must be able to carry files of up to 5 pounds and laptop.
Work Environment: Traditional office environment along with meeting consumers at their homes or in public places

PCA RN per diem

The Personal Care Attendant program (PCA) is designed to help people of any age with chronic illnesses or permanent disabilities and need assistance with personal care tasks who are living in a home environment. Per diem RNs are needed to conduct assessments for the PCA program. MassHealth requires standard documentation and complete assessments for all people applying for services. The assessment itself takes approximately one hour to conduct. Per diem RNs are paid $80.00 for each completed assessment. The Tri-Valley, Inc. service area includes 29 towns in the Worcester County and Milford area.  Driver’s license, motor vehicle record check and minimum insurance requirements.

Volunteer Opportunities

To learn more about volunteering with Tri-Valley please visit the Volunteer Page.

State Home Care - Care Manager

Basic Function:        To assist elders in obtaining services that will secure an independent lifestyle. To identify gaps in services and advocate for services that will maximize independent functioning. To educate and promote awareness of community services.

 

Responsibilities:

  1. Conduct an initial assessment of physical, social, environmental and emotional status to determine needs and eligibility requirements within EOEA time frame guidelines.
  2. Develop service plan and supportive networks through contact with client, formal and informal supports, and consultation with supervisor.                          
  1. Implement service plan by telephone immediately followed by authorization to provider agencies.
  1. Assist client to obtain and utilize other community services such as: VNA, housing, fuel assistance, council on aging, Medicaid, etc.                               
  1. Monitor client’s needs and service plan on an ongoing basis.
  1. Participate and recommend client’s for ICR meetings as needed.                                                                               
  2. Provide support and information to client and those directly involved in client’s care. Encourage self advocacy.           
  3. Keep the files up to date, includes changes in services and observations. The files should include copies of all correspondence with client.                                                                              
  4. Keep journal notes up to date, including summary of telephone contacts, service changes and calls concerning client.                                                            
  1. Complete authorizations, notices of suspension, and termination and other related forms in a timely manner.
  1. Record statistical data. Accurately complete monthly reports.
  1. Verify client file information for the annual hand count for EOEA.                                               
  2. Update knowledge pertaining to gerontology and services for elders through courses, and in services.     
  1. Participate in staff meetings to discuss home care and other related issues.                                                                                            
  2. Meet with supervisor on a regular basis.                                                                               
  1. To work with and monitor in-house programs and vendors. Conduct ongoing client satisfaction and vendor observation visits and complete the appropriate corresponding forms.
  2. Perform miscellaneous duties and assignments as directed by immediate supervisor.                                        

Essential Functions/Qualifications:    

  1. Regular and reliable attendance.
  2. Bachelor’s degree in Social Work, Human Services or related field.
  3. Organizational and time management skills.
  4. Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed).
  5. Communication skills with funders, state and federal agencies, ASAPs.
  6. Communications skills with employees.
  7. Cultural competency and the ability to provide informed advocacy.
  8. Knowledge of home and community-based service systems and how to access and arrange services (preferred).
  9. MassHealth programs (preferred).
  10. Public benefits.
  11. Familiarity with state-wide health care network (preferred).
  12. Written communication skills.
  13. Demonstrated analysis and problem-solving skills.
  14. Meet deadlines in a timely fashion.
  15. Able to develop and maintain positive effective relationships with providers, consumers, and the public.
  16. Problem solving skills.
  17. Works as a member of a team and independently.
  18. Motor vehicle.
  19. Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
  20. Accurate record keeping skills.
  21. Maintain Confidentiality.
  22. Attention to detail.
  23. General office procedures.
  24. Consumer Advocate.
  25. Computer Acuity.
  26. Software: Windows, Excel, Power Point, Outlook.
  27. Ability to be flexible and work in a fast-paced environment.
  28. Maintain caseload/production at program/department standards.

How to Apply

By email:

hr@tves.org

By mail:

Human Resources
Tri-Valley Inc.
10 Mill Street
Dudley, MA  01571

Online:

Download the fillable PDF application form here: Application for Employment

Need Adobe Acrobat Reader to view and fill out the PDF? Please download it here: https://get.adobe.com/reader/

When you have completed filling the PDF, please make certain to save the file and then upload it using the web form below:

Employment Form Submission
Maximum upload size: 5MB

No phone calls, please.

Tri-Valley Inc. is an Equal Opportunity/Affirmative Action Employer.

Hiring a PCA or looking for work as a PCA – go to www.MassPCADirectory.org  The directory will put those needing PCAs in direct contact with PCAs looking for work.

The new Transparency in Coverage Rule requires most group health plan and insurers to disclose price and cost-sharing information to participants, beneficiaries and enrollees. You will now be able to get accurate, real-time estimates of cost-sharing liability for health care items and services from different providers. Please see the attached link from United Health Care for more information.
United Health Care Transparency in Coverage

Translate »