Employment

At Tri-Valley Inc. we value our staff as much as our mission.  As we work to maintain the highest possible quality of life for our elder and disabled clients, we also strive to retain the most qualified staff members.  Qualified applicants of all backgrounds are carefully interviewed, references are checked and a criminal record check is part of our employment process.  Tri-Valley Inc. is an Equal Opportunity/Affirmative Action Employer.

Our employees enjoy a modern work space in a renovated mill building in Dudley, Massachusetts, central to our service area.  Our location is convenient to Interstates 290 and 395 and has ample, free parking.  Benefits available to eligible employees include:

  • *Health Insurance (Harvard Pilgrim Health Care HMO and Harvard Pilgrim Health Care PPO)
  • *Dental Insurance (Guardian PPO)
  • Long Term Disability Insurance (no cost to employee)
  • Life Insurance
  • Flexible Work Schedule (after successful completion of 90 day probationary period)
  • Working Remotely
  • Generous Paid Vacation (accrues up to 21 days)
  • Paid Sick Leave (accrues to a maximum of 30 days)
  • 12 Paid Holidays
  • Personal Time and Bonus Days
  • Merit Bonus
  • Employee Assistance Plan
  • Employee Wellness Plan
  • Pension Plan (agency contributes the equivalent of 5% of eligible employee’s annual salary into fund)
  • 403(b) Plan
  • 125 Plan/Flexible Spending Accounts
  • EyeMed Vision Care Supplementary Coverage
  • AFLAC Supplementary Coverage
  • Discounted Pet Insurance (Nationwide)
  • Digital Credit Union (DCU) Optional Membership
  • Travel reimbursement  50 cents per mile for work related travel

* Tri-Valley pays 75% of the monthly HPHC HMO & Guardian dental insurance premiums, and 70% of the monthly HPHC PPO insurance premiums.

Current Employment Opportunities

  • Care Manager – State Home Care – The Care Manager assists elders in obtaining services that will secure an independent lifestyle. To identify gaps in services and advocate for services that will maximize independent functioning. To educate and promote awareness of community services.  Responsibilities include:  Conduct an initial assessment of physical, social, environmental and emotional status to determine needs and eligibility requirements within EOEA time frame guidelines; Develop service plan and supportive networks through contact with client, formal and informal supports, and consultation with supervisor; Assist client to obtain and utilize other community services such as: VNA, housing, fuel assistance, council on aging, Medicaid, etc.; Monitor client’s needs and service plan on an ongoing basis.

    Provide support and information to client and those directly involved in client’s care. Encourage self advocacy; Keep journal notes up to date, including summary of telephone contacts, service changes and calls concerning client; To work with and monitor in-house programs and vendors. Conduct ongoing client satisfaction and vendor observation visits and complete the appropriate corresponding forms.  Qualifications include: Bachelor’s degree in Social Work Human Services or related field; Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed); Knowledge of home and community-based service systems and how to access and arrange services (preferred); MassHealth programs (preferred); Familiarity with state-wide health care network (preferred); Able to develop and maintain positive effective relationships with providers, consumers, and the public; Works as a member of a team and independently; Motor vehicle; Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check; Computer Acuity; Software: Windows, Excel, Power Point, Outlook; Maintain caseload/production at program/department standards.

  • Community Services SpecialistThis is a grant funded position through September 30, 2021. If the grant is not renewed at that time, Tri-Valley will facilitate the transition of the incumbent to a similar position. The Community Services Specialist will assist elders and younger people with disabilities to complete applications and access public benefits.  Responsibilities include:  Participate in training and orientation sessions as assigned; Provide training and support for Tri-Valley staff, ESWA and Montachusett, regarding BEC services; Complete presentations to increase knowledge in the community of the function of BEC including but not limited to Senior Centers and ASAPS in Central Mass; Document activities regarding counseling sessions, progress notes, and correspondence in a prescribed format; Participate in activities to assist and promote BEC in gaining visibility and trust with Community agencies, providers and the public. Network in the community to develop new BEC application sites. Act as a liaison with Veteran’s Agents, hospitals, behavioral health centers and other community organizations that would benefit from BEC services for their consumers; Follow the principles of consumer directed care; Provide the following services to consumers; Provide support and information to client and those directly involved in client’s care; Encourage self- advocacy; Meet with consumers at a host site or at their home in order to provide information about core benefits including but not limited to Low Income Home Energy Assistance Program (LIHEAP), Medicaid, Supplemental Nutrition Assistance Program (SNAP benefits), Medicare Part D Extra Help- Low Income Subsidy (LIS), Medicare Saving Program (MSP) and provide assistance with application process as needed; 30 day follow up to ensure that consumer has accessed chosen benefits; Assistance in facilitating referrals and resources to community agencies as needed; Assist with annual redetermination paperwork for benefits as consumer needs; Participate in National and Regional BEC teleconferences and webinars; Participate in SNAP Coalition Meetings.  Qualifications include:  Bachelor’s degree in Human Services, Community Health, Social Work or related field; Must be able to communicate effectively telephonically and face to face; Ability to be flexible and work in a fast-paced environment; Current driver’s license, reliable transportation, willingness to travel throughout Central Massachusetts, meet DVR and liability insurance requirements; Knowledge and experience with the long term care and social service delivery systems, community resources and the local service systems for elders and person with disabilities.
  • Long Term & Geriatric Support Services Coordinator – The LTSSC/GSSC is part of an Interdisciplinary Care Team that helps the enrollee with person centered integration of medical, behavioral and long term services and supports and provides case management services to Senior Care Organization (SCO) enrollees based on enrollee needs assessment. LTSSC Responsibilities include: Enter new referrals into SAMS from the various One Care programs; Completes home visits for enrollees and conducts an assessment to determine the need for long term services and supports and advocates on the enrollee’s behalf; Send the initial assessment to the various staff from each individual One Care, and update the One Care’s data base as applicable; Develops a care plan for community long term care and social support services for the Enrollee based upon their care needs with the goal to improve or maintain their health and functional status; Upon approval for the care plan from the One Care organization, arranges and coordinates the provision of appropriate community long term care and social support services; Enter and maintain the care plans in SAMS including adjustments to ongoing services and suspensions; Monitors the provision and effectiveness of community services as defined by the Enrollee’s care plan.

    GSSC Responsibilities:  Enter new referrals into SAMS from the various SCO rosters; Performs an assessment of the health and functional status of the Enrollee residing in the home setting; Complete the assessment/s in the SCO database; Develops a plan for community long term care and social support services for the Enrollee based upon their care needs with the goal to improve or maintain their health and functional status; With authorization from the SCO, arranges and coordinates the provision of appropriate community long term care and social support services; Maintain the care plans in SAMS including adjustments to ongoing services and suspensions; Monitors the provision and effectiveness of community services as defined by the Enrollee’s care plan.  Qualification include: Bachelor’s degree in Social Work or Human Services and knowledge of the long term care and social services delivery systems; Experience and expertise in working with people with disabilities and or elders in need of LTSS; Strong computer acuity and documentation skills; Ability to develop and maintain positive, effective relationships with providers, consumers, and the general public; Ability to be flexible and work in a fast-paced environment; Maintain case load at program standard; Communication Skills with consumers, physicians, family members, providers (phone, email or in person); Knowledge and experience with long term care and social service delivery system; community resources; Motor vehicle and Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.

  • Supportive Housing Coordinator – Franklin Housing (Coordinator, CM, Congregate Coordinator) Provides coordination of services and support to all Supportive Housing Residents at Winter Street Apartments and Central Park Terrace.  Responsibilities include: Schedule office hours at the Supportive Housing site to provide easy access to residents and Housing Authority Management; In collaboration with housing authority staff, identifies residents in need of services; Accept referrals from housing management and/or designated staff for elderly residents and/or residents with disabilities; Inform and refer residents to publicly funded programs (GAFC, ECOP and Home Care, food stamps, Veteran’s benefits, etc…) and assist residents with securing benefits as appropriate; Identify gaps in services to residents. Develop, implement, and offer a range of services and programs to residents with the goals of establishing and maintaining cost effectiveness and affordable services, and addressing unmet needs, including assisting residents who do not qualify for state programs to access private pay options; Coordinate delivery of support services. Including working closely with Tri-Valley nutrition program and HM vendor around the functioning of the congregate meal site for all residents; Perform Case Management duties for the residents at the site who are State Home Care Consumers and all residents newly referred for State Home Care services; Meet regularly with residents to address social, recreational, and educational needs and address barriers to participation, with the goal of developing a cohesive sense of community in the complex by facilitating communication among residents; Coordinate educational/informational/social programs at the site; Work closely with community organizations and social service providers to provide programs, support, and services to allow residents to age in place; Provide outreach to perspective residents and their families around the assisted living model of the site; Provide information and referral services to residents in need of housing alternatives; Perform duties required under the role of Congregate Coordinator for the Congregate Housing site located at 45 Winter Street in Franklin including; Recruits and directs initial efforts of staff members of agencies designated to participate on the MAT (Multi-disciplinary Assessment Team) • Develops tenant selection procedures, tenant application forms and a tenant termination process. • Recruits applicants for congregate housing through community education and outreach. • Develops and implements a supportive service plan for each tenant by: Identifying supportive service needs and resources; linking each tenant with appropriate community resources; and reassessing and revising supportive service plans as needed. • Coordinates the supportive services to tenants by strengthening liaison with existing service resources; filling gaps in services; and monitoring service agreements and making recommendations for change. • Supports each tenant in making day-to-day adjustments to congregate housing by developing and implementing a pre-tenancy assistance plan; offering support and counsel; and facilitating open and ongoing communication among tenants. • Integrates the congregate housing project into the community by informing tenants of activities and events in the community; encouraging the use of community space; recruiting, training and supervising community volunteers; and coordinating the use of student interns. • Encourages the maintenance of self-reliance. • Fosters the development of mutual support among tenants. • Develops and implements a plan to handle emergencies. • Participates in ongoing evaluation of congregate housing facilities.  Qualifications include:  BA/BS Degree required; knowledge of housing/social services with elders or adults with disabilities strongly preferred; Solid written, verbal, interpersonal and team skills; Communicate with consumers, co-workers, family members, both face to face, email and/or telephonically. Motor Vehicle, valid driver’s license; maintain minimum insurance liability requirements and complete motor vehicle driving record check; Communication Skills to include public speaking; Cultural competency and the ability to provide informed advocacy; Knowledge of home and community-based service systems and how to access and arrange services and MassHealth programs; Knowledge of housing and disability laws and regulations; Able to develop and maintain positive effective relationships with providers, consumers, and the public; Ability to be flexible and work in a fast-paced environment; Maintain caseload/production at program/department standards.

  • PCA RN per diemThe Personal Care Attendant program (PCA) is designed to help people of any age with chronic illnesses or permanent disabilities and need assistance with personal care tasks who are living in a home environment. Per diem RNs are needed to conduct assessments for the PCA program. MassHealth requires standard documentation and complete assessments for all people applying for services. The assessment itself takes approximately one hour to conduct. Per diem RNs are paid $80.00 for each completed assessment. The Tri-Valley, Inc. service area includes 29 towns in the Worcester County and Milford areaDriver’s license, motor vehicle record check and minimum insurance requirements.

By email:

hr@tves.org

By mail:

Human Resources
Tri-Valley Inc.
10 Mill Street
Dudley, MA  01571

No phone calls, please.

Tri-Valley Inc. is an Equal Opportunity/Affirmative Action Employer.

Hiring a PCA or looking for work as a PCA – go to www.MassPCADirectory.org  The directory will put those needing PCAs in direct contact with PCAs looking for work.

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