Benefits

At Tri-Valley Inc. we value our staff as much as our mission.  As we work to maintain the highest possible quality of life for our elder and disabled clients, we also strive to retain the most qualified staff members.  Qualified applicants of all backgrounds are carefully interviewed, references are checked, and a criminal record check is part of our employment process.  Tri-Valley Inc. is an Equal Opportunity/Affirmative Action Employer.

Our employees enjoy a modern workspace in a renovated mill building in Dudley, Massachusetts, central to our service area.  Our location is convenient to Interstates 290 and 395 and has ample, free parking.  Benefits available to eligible employees include:

  • *Health Insurance (United Health Care: Navigate/Choice, with 100% of the deductible paid by Tri-Valley)
  • *Dental Insurance (United Health Care)
  • Long Term Disability Insurance (no cost to employee)
  • Life Insurance
  • Flexible Work Schedule (after successful completion of 90-day probationary period)
  • Working Remotely
  • Generous Paid Vacation (accrues up to 21 days)
  • Paid Sick Leave (accrues to a maximum of 30 days)
  • 12 Paid Holidays
  • Personal Time and Bonus Days
  • Merit Bonus
  • Employee Wellness Plan
  • Pension Plan (agency contributes the equivalent of 5% of eligible employee’s annual salary into fund)
  • 403(b) Plan
  • 125 Plan/Flexible Spending Accounts
  • EyeMed Vision Care Supplementary Coverage
  • AFLAC Supplementary Coverage
  • Discounted Pet Insurance (Nationwide)
  • Tuition reimbursement
  • Digital Credit Union (DCU) Optional Membership
  • Travel reimbursement .56 cents per mile for work related travel

* Tri-Valley pays 75% of the monthly medical and
dental insurance premiums.

The new Transparency in Coverage Rule requires most group health plan and insurers to disclose price and cost-sharing information to participants, beneficiaries and enrollees. You will now be able to get accurate, real-time estimates of cost-sharing liability for health care items and services from different providers. Please see the attached link from United Health Care for more information.

United Health Care Transparency in Coverage

Current Employment Opportunities

Registered Nurse: Clinical Assessment and Evaluation, Full time, Part time, and Per diem opportunities available

The basic function of the Clinical Assessment and Evaluation RN, (CAE RN) is to screen clients for Nursing Home, Adult Day Health, and 2176 Waiver eligibility. Assess clients for personal care. Provide nursing consultation to case managers, clients and providers of personal care.

 Responsibilities:

  • Do on site assessments for Nursing Home (SNF), Adult Day Health (ADH) and 2176 Waiver screenings as needed in our service area.
  • Assess clients for personal care and confer with Care Managers about the client’s total care plan.
  • CAE RN will have the ability to determine medical eligibility for all CAE screenings: SNF, ADH, 2176 Waivers, Enhanced Community Options Program (ECOP), and Community Choices.
  • Fill out the CDS RN 3 in SAMS to assess for personal care.
  • Monitor and supervise the appropriateness, frequency and quality of personal care service via an annual visit.
  • Attend meetings with providers, case conferences and be available for consultations as necessary.
  • In conjunction with Care Managers, (CM), CAE RN determines client appropriateness for specific service options, promotes cost effective service substitutions, and establishes the frequency, scope and duration of services.
  • Participates in assessment and interdisciplinary review of cases; consults with involved caregivers and documents findings.
  • Advocate for HC clients with HMO’s, VNA’s and MD’s.
  •  Provides consultation to providers and other community agencies.
  • Maintains records and prepares reports as requested, including case summaries for Department of Medical Assistance hearings.
  • The CAE RN is responsible for maintaining collaborative relationships among community agencies and institutions that service medical and social needs of clients.
  • Perform, as needed, 2176 Waiver yearly re-determination via home visit or by contacting the CHHA or ADH for medical information.
  • Discuss with Care Manager as requested to determine type of respite service the client requires. When necessary, do a home visit and assessment.
  • Confers with Care Managers on all hospital discharged Personal Care (PC) clients. Makes home visits when necessary.
  • Whenever the CAE RN or CM identifies a client in need of Certified Home Health Services (CHHS), the ASAP RN will make a home visit and complete the assessment form.
  •  CAE RN meets and confers with CM, CM supervisor and RN supervisor to make recommendation regarding the needed CHHS services.
  • CAE RN will document any conference the RN initiates with case manager on client’s journal notes (ICC).
  • Maintain work area in a neat and professional manner.
  • Perform any miscellaneous duties and assignments as directed by CAE nurse manager.

Essential Functions/Qualifications:

  • Must have valid/current RN license in the state of Massachusetts.
  • Must have minimum of one year of clinical experience.
  • Regular and reliable attendance.
  • Organizational and time management skills
  • Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed) and employees.
  • Communication Skills to include public speaking
  • Communication skills with funders, state and federal agencies, ASAPs
  • Cultural competency and the ability to provide informed advocacy
  • Knowledge of home and community-based service systems and how to access and arrange services
  • Program planning
  • MassHealth programs
  • Purchased services
  • Knowledge and experience with long term care and social service delivery system; community resources
  • Familiarity with state wide health care network
  • Meet deadlines in a timely fashion
  • Able to develop and maintain positive effective relationships with providers, consumers, and the public
  • Problem solving skills
  • Works as a member of a team and works independently
  • Motor vehicle and Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check
  • Accurate record keeping skills
  • Maintain Confidentiality
  • Attention to detail
  • Computer Acuity
  • Ability to be flexible and work in a fast-paced environment
  • Maintain caseload/production at program/department standards

Physical Demands:

  • Computer access
  • Ability to traverse homes, yards and stairways.
  • Must be able to sit for periods of time at computer or while driving.
  • Must be able to carry files of up to 5 pounds and laptop.
  • Frequent Standing and walking

Work Environment:

  • Traditional office environment along with meeting consumers at their homes or in public places

 

Crisis Intervention Worker - Full time

The basic function of the Crisis Intervention Worker is to determine the need for intervention and the delivery or arrangement of services for self neglected elders.

Responsibilities:

  • Accepts referrals from supervisor on appropriate cases requiring intensive and extensive casework.
  • Conducts an assessment of each client referred and establishes an appropriate service plan.
  • Maintains records regarding the case plan including physio-psycho-social characteristics and disposition of said clients.
  • Utilizes community professionals who can act as consultants in developing case plans for clients in crisis.
  • Provides consultation service to other Agency staff when appropriate.
  • Provide backup and assistance to other Crisis Intervention and Protective Services staff when necessary, as directed by supervisor.
  • Prepares appropriate statistics and reports to document program activities.
  • Performs miscellaneous duties and assignments as directed by immediate supervisor.
  • Maintains work area in a neat and professional manner.

Essential Functions/Qualifications:

  • Bachelor’s degree in Social Work Human Services or related field preferred.
  • Regular and reliable attendance.
  • Organizational and time management skills.
  • Communication Skills with employees, consumers, physicians, family members, providers (telephone, email or in person, as needed).
  • Knowledge of home and community-based service systems and how to access and arrange services.
  • MassHealth programs.
  • Public benefits.
  • Written communication skills.
  • Demonstrated analysis and problem-solving skills.
  • Meet deadlines in a timely fashion.
  • Knowledge of housing and disability laws and regulations.
  • Able to develop and maintain positive effective relationships with providers, consumers, and the public.
  • Problem solving skills.
  • Works as a member of a team and independently.
  • Motor vehicle and Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
  • Accurate record keeping skills.
  • Maintain Confidentiality.
  • Attention to detail.
  • Computer Acuity.
  • Ability to be flexible and work in a fast-paced environment.
  • Maintain caseload/production at program/department standards.

Physical Demands:

  • Computer access.
  • Ability to traverse homes, yards and stairways.
  • Must be able to sit for periods of time at computer or while driving.
  • Must be able to carry files of up to 5 pounds and laptop.

Work Environment:

  • Traditional office environment along with meeting consumers at their homes or in public places.
Case Manager for State Home Care (Full time)

The basic function of the State Home Care Case Manager is to assist elders in obtaining services that will secure an independent lifestyle. To identify gaps in services and advocate for services that will maximize independent functioning. To educate and promote awareness of community services.

Responsibilities:

  • Conduct an initial assessment of physical, social, environmental and emotional status to determine needs and eligibility requirements within EOEA time frame guidelines.
  • Develop service plan and supportive networks through contact with client, formal and informal supports, and consultation with supervisor.
  • Implement service plan by telephone immediately followed by authorization to provider agencies.
  • Assist client to obtain and utilize other community services such as: VNA, housing, fuel assistance, council on aging, Medicaid, etc.
  • Monitor client’s needs and service plan on an ongoing basis.
  • Participate and recommend client’s for ICR meetings as needed.                        
  • Provide support and information to client and those directly involved in client’s care. Encourage self advocacy.
  • Keep the files up to date, includes changes in services and observations. The files should include copies of all correspondence with client.                                                                   
  • Keep journal notes up to date, including summary of telephone contacts, service changes and calls concerning client.
  • Complete authorizations, notices of suspension, and termination and other related forms in a timely manner.
  • Record statistical data. Accurately complete monthly reports.
  • Verify client file information for the annual hand count for EOEA.
  • Update knowledge pertaining to gerontology and services for elders through courses, and in services.            
  • Participate in staff meetings to discuss home care and other related issues.            
  • Meet with supervisor on a regular basis.
  • To work with and monitor in-house programs and vendors. Conduct ongoing client satisfaction and vendor observation visits and complete the appropriate corresponding forms.
  • Perform miscellaneous duties and assignments as directed by immediate supervisor.                        

Essential Functions/Qualifications:    

  • Regular and reliable attendance.
  • Bachelor’s degree in Social Work, Human Services or related field.
  • Organizational and time management skills.
  • Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed).
  • Communication skills with funders, state and federal agencies, ASAPs.
  • Communications skills with employees.
  • Cultural competency and the ability to provide informed advocacy.
  • Knowledge of home and community-based service systems and how to access and arrange services (preferred).
  • MassHealth programs (preferred).
  • Public benefits.
  • Familiarity with state-wide health care network (preferred).
  • Written communication skills.
  • Demonstrated analysis and problem-solving skills.
  • Meet deadlines in a timely fashion.
  • Able to develop and maintain positive effective relationships with providers, consumers, and the public.
  • Problem solving skills.
  • Works as a member of a team and independently.
  • Motor vehicle.
  • Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
  • Accurate record keeping skills.
  • Maintain Confidentiality.
  • Attention to detail.
  • General office procedures.
  • Consumer Advocate.
  • Computer Acuity.
  • Software: Windows, Excel, Power Point, Outlook.
  • Ability to be flexible and work in a fast-paced environment.
  • Maintain caseload/production at program/department standards.

Physical Demands:

  • Computer access.
  • Ability to traverse homes, yards and stairways.
  • Must be able to sit for periods of time at computer or while driving.
  • Must be able to carry files of up to 5 pounds and laptop.
  • Occasional bending, reaching, twisting, standing and climbing.
  • Frequent Standing and walking.

Work Environment:

  • Traditional office environment along with meeting consumers at their homes or in public places

 

Protective Services Worker

The basic function of the Protective Services Worker is to determine the need for protective intervention and the delivery or arrangement of services to abused elders in accordance with EOEA regulations 651 CMR 5.00.

Responsibilities:

  • Receives reports of abuse of people 60 years or older.
  • Determines whether reasonable cause to believe that a reportable condition exists.
  • Determines whether an emergency situation exists and responds accordingly (see CMR 5.00 Section 5.04).
  • Conducts an assessment of the abused elderly person to include the evaluation of the functional capacity situation and resources available to the person within required timeframe. Assessments may be conducted in the elder’s home, nursing facility or other setting.
  • Develops a protective service treatment plan, and when necessary, arranges for a geriatric evaluation.
  • When necessary, petitions the Court for a protective order pursuant to Section 20(A) of the Act.
  • Refers determination of serious abuse to the District Attorney of the County within 48 hours and the Executive Office of Elder Affairs.
  • Completes necessary forms and documentation in compliance with the program.
  • Maintains work area in a neat and professional manner.
  • Provide support to staff with maintaining records, making collateral contacts and providing emergency visits to assess the needs of the elder.
  • Performs miscellaneous duties and assignments as directed by immediate supervisor.

Essential Functions/Qualifications:

  • Regular and reliable attendance.
  • Bachelors’ degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, gerontology or related field.
  • Minimum of two years of experience in counseling, casework or case management providing protective or crisis intervention services.
  • Organizational and time management skills.
  • Communication Skills with employees, consumers, physicians, family members, providers (telephone, email or in person, as needed).
  • Written communication skills.
  • Demonstrated analysis and problem-solving skills.
  • Meet deadlines in a timely fashion.
  • Able to develop and maintain positive effective relationships with providers, consumers, and the public.
  • Problem solving skills.
  • Works as a member of a team and independently.
  • Motor vehicle and Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
  • Accurate record keeping skills.
  • Maintain Confidentiality.
  • Attention to detail.
  • Computer Acuity.
  • Ability to be flexible and work in a fast-paced environment.
  • Maintain caseload/production at program/department standards.

Physical Demands:

  • Computer access.
  • Ability to traverse homes, yards and stairways.
  • Must be able to sit for periods of time at computer or while driving.
  • Must be able to carry files of up to 5 pounds and laptop.

Work Environment:

  • Traditional office environment along with meeting consumers at their homes or in public places.
Nutrition Center Coordinator/Clerical Assistant (Part time)

The Nutrition Center Coordinator/Clerical Assistant is responsible for the day-to-day operation of on-site operations and activities and supervision of volunteers. Provides administrative functions related to the Agency’s Nutrition Program and back-up for the Nutrition Administrative Assistant.

Responsibilities:

  • Takes daily meal counts from Nutrition meal sites over the phone and faxes to caterer to place daily food order in absence of the Nutrition Administrative Assistant.
  • Covers receptionist duties as scheduled.
  • Covers the Nutrition Program when other staff are out of the office.
  • Enters all new volunteer information into Volunteer Program using Dbase III. Generates monthly report of all active volunteers for meal sites.
  • Maintains work area in a neat and professional manner.
  • Performs other miscellaneous duties and assignments, as directed by the Nutrition Director.
  • Take reservations, order meals and supplies, monitor site meal waste daily.
  • Maintain record keeping system including participant intakes, volunteer sign-in sheets, supply order forms and route sheets, volunteer registration forms and
  • CORI forms.
  • Submit routine paperwork and complete weekly, monthly and year-to-date reports, and time sheets for Site Managers and Sub Managers within specified time frames.
  • Recruit, train, supervise, recognize and schedule volunteers and their duties.
  • Oversees and performs kitchen duties required from time of receiving meals to serving of meals. This responsibility requires lifting up to 25 pounds.
  • Supervise home delivered meals. Recruit and train drivers and arrange routes. Sign and verify volunteer mileage sheets monthly. Keep a list of driver substitutes and a schedule for MOW drivers posted. Check on Meals on Wheels clients. Implement emergency procedures when necessary.
  • Assure safety and cleanliness of site, including washing hands and wearing gloves, hats and aprons.
  • Report complaints, incidents, errors, discrepancies, or inadequacies of food service and disposables, including poor temperatures daily and equipment failures.
  • Establish and train sufficient substitute site manager coverage and provide ongoing training.
  • Be available to train new site managers or to substitute at another site.
  • Attend staff meetings and accept supervision and training.
  • Communicate effectively with elders and generate enthusiasm to promote site participation, volunteerism for community awareness of Tri-Valley.

Essential Functions/Qualifications:

  • Regular and reliable attendance.
  • Organizational and time management skills.
  • Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).
  • Meet deadlines in a timely fashion.
  • Works as a member of a team.
  • Accurate record keeping skills.
  • Maintain Confidentiality.
  • Attention to detail.
  • General office procedures.
  • Computer Acuity.
  • Physical Demands:
  • Computer access
  • Must be able to sit for periods of time at computer.
  • Must be able to carry or push items up to 25 pounds.

Work Environment:

  • Driving, along with occasional delivery of meals, to consumers at their homes.
Meals on Wheels Driver (Milford and Dudley available) - Part Time

The Meals on Wheels Driver is responsible for a home delivered meal route and related jobs at the Nutrition Center

Responsibilities

  • Count and pack food trays for home delivery.
  • Count and pack hot and cold food products into carriers.
  • Monitor food temperatures during delivery.
  • Deliver meals to homebound participants and maintain records for route.
  • Maintain paperwork and report any emergencies or changes in participant status to the Nutrition Center Coordinator or Nutrition Case Managers.
  • Clean meal delivery equipment daily.
  • Other duties as assigned.

Essential Functions/Qualifications

  • Must have valid driver’s license, good driving record and required insurance coverage.
  • Must have a motor vehicle.
  • Accurate record keeping skills.
  • Ability to work well with elderly participants.
  • Ability to learn delivery routes and capable of training other drivers.
  • Capable of handling emergency situations and able to maintain confidentiality.
  • Ability to climb/descend stairs and navigate potentially uneven terrain (walkways, driveways, etc.)
  • Ability to lift equipment up to 40 pounds.
Occupational Therapist, Personal Care Attendant Program- Per Diem

The basic function of the Occupational Therapist for the Personal Care Attendant, (OT PCA) Program is to participate in screening potential participants in their homes or other settings.

Responsibilities:

  • Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
  • Assess the consumer’s physical and cognitive condition and resulting functional limitations to determine the consumer’s personal care assistance services.
  • Determine the type and level of personal care assistance required by the potential participant according to state guidelines through face-to-face interviews.  Review fully with consumer.
  • Provide timely and complete written documentation of evaluation requests.
  • Refer consumers to appropriate medical providers or other community resources when necessary.
  • Perform other duties as assigned.

Essential Functions/Qualifications:

  • Licensed by the Massachusetts Division of Registration in Allied Health Professions and in good standing with the Division of Registration; and currently certified by the National Board of Certification in Occupational Therapy and in good standing with the Board.
  • Regular and reliable attendance.
  • Organizational and time management skills.
  • Communication Skills with consumers, physicians, family members, providers (telephone, email or in person, as needed).
  • Communication Skills to include public speaking.
  • Communication skills with funders, state and federal agencies, ASAPs.
  • Communications skills with employees.
  • Cultural competency and the ability to provide informed advocacy.
  • Medical terminology.
  • Written communication skills.
  • Demonstrated analysis and problem-solving skills.
  • Meets deadlines in a timely fashion.
  • Works independently.
  • Motor vehicle.
  • Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
  • Maintain Confidentiality.
  • Attention to detail.
  • Knowledge of PCA program and or MassHealth programs and community supports.
  • Computer Acuity.
  • Software Windows, Excel, Power Point, Dynamics, Outlook.
  • Calculators.

Physical Demands:

  • Computer access
  • Ability to traverse homes, yards and stairways.
  • Must be able to sit for periods of time at computer or while driving.

 Work Environment:

  • Driving to consumers at their homes
Registered Nurse, Personal Care Attendant Program- Per Diem

The Personal Care Attendant program (PCA) is designed to help people of any age with chronic illnesses or permanent disabilities and need assistance with personal care tasks who are living in a home environment. Per diem RNs are needed to conduct assessments for the PCA program. MassHealth requires standard documentation and complete assessments for all people applying for services. The assessment itself takes approximately one hour to conduct. The Tri-Valley, Inc. service area includes 29 towns in the Worcester County and Milford area.  Driver’s license, motor vehicle record check and minimum insurance requirements.

Responsibilities:

  • Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
  • Assess the consumer’s physical and cognitive condition and resulting functional limitations to determine the consumer’s personal care assistance services.
  • Determine the type and amount of personal care assistance required by the potential and existing participants according to state guidelines through face-to-face interviews.  Review fully with consumer before finalizing request for services.
  • Follow the schedule for re-evaluations to ensure timeliness and continuity of PCA services.
  • Provide timely and complete written documentation of evaluations and re-evaluations requests.
  • Refer consumers to appropriate medical providers or other community resources when necessary.
  • Perform other duties as assigned.

Essential Functions/Qualifications:

  •  Licensed as a registered nurse by the Massachusetts Board of Registration in Nursing and in good standing with the Board.
  • Organizational and time management skills.
  • Communication Skills with consumers, employees, physicians, family members, providers (telephone, email or in person, as needed).
  • Cultural competency and the ability to provide informed advocacy.
  • Arithmetic computations.
  • Medical terminology.
  • Written communication skills.
  • Demonstrated analysis and problem-solving skills.
  • Meet deadlines in a timely fashion.
  • Works independently.
  • Motor vehicle.
  • Valid Driver’s license; maintain minimum insurance liability on vehicle and complete motor vehicle driving record check.
  • Maintain Confidentiality.
  • Attention to detail.
  • Knowledge of PCA program and or MassHealth programs and community supports.
  • Computer Acuity
  • Software Windows, excel, power point, Dynamics, Outlook.
  • Calculators

 Physical Demands:

  •  Computer access
  • Ability to traverse homes, yards and stairways.
  • Must be able to sit for periods of time at computer or while driving.

 Work Environment:

  • Driving to consumers at their homes.
Licensed Practical Nurse, Personal Care Attendant Program- Per Diem

The basic function of the Licensed Practical Nurse, (LPN) in the Personal Care Attendant, (PCA) program is to participate in screening existing program participants in their homes or other settings.

Responsibilities:

  • Be knowledgeable of and comply with all state, federal and agency regulations, policies and procedures pertaining to the PCM program including time frames and Tri-Valley’s agency mission.
  • Assess the consumer’s physical and cognitive condition and resulting functional limitations to determine the consumer’s personal care assistance services.
  • Determine the type and amount of personal care assistance required by the existing participants according to state guidelines through face-to-face interviews. Review fully with consumer before finalizing request for services.
  • Follow the schedule for re-evaluations to insure timeliness and continuity of PCA services.
  • Provide timely and complete written documentation of re-evaluation requests.
  • Refer consumers to appropriate medical providers or other community resources when necessary.
  • Perform other duties as assigned.

Essential Functions/Qualifications:

  • Licensed as a practical nurse by the Massachusetts Board of Registration in Nursing and in good standing with the Board.
  • Communicates well with clients, co-workers, etc.
  • Adheres to HIPPA protocols regarding confidentiality.
  • Experience in Microsoft Word, Microsoft Excel, and Microsoft Outlook.
Volunteer Opportunities

To learn more about volunteering with Tri-Valley please visit the Volunteer Page.

How to Apply

By email:

Jobs@tves.org

By mail:

Human Resources
Tri-Valley Inc.
10 Mill Street
Dudley, MA  01571

Online:

Download the fillable PDF application form here: Application for Employment

Need Adobe Acrobat Reader to view and fill out the PDF? Please download it here: https://get.adobe.com/reader/

When you have completed filling the PDF, please make certain to save the file and then upload it using the web form below:

Employment Form Submission

Maximum file size: 5MB

No phone calls, please.

Tri-Valley Inc. is an Equal Opportunity/Affirmative Action Employer.

Hiring a PCA or looking for work as a PCA – go to www.MassPCADirectory.org  The directory will put those needing PCAs in direct contact with PCAs looking for work.

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