Provider and Contract Information

The Executive Office of Elder Affairs contracts with 24 regional Aging Service Access Points to administer home care for persons throughout the state.  Tri-Valley, Inc., is a private, non-profit agency, serving South Central Massachusetts residents age 60 and over, or younger than 60 years old with a physician’s documented diagnosis of Alzheimer’s Disease, a related disorder.  Tri-Valley contracts with qualified business organizations to provide these services.

The Request for Proposal (RFP) to provide homecare services for the period October 1, 2024 through September 30, 2027 opens March 1, 2024.  This RFP does not commit Tri-Valley to a contract or to pay any costs incurred in proposal preparation.

Tri-Valley encourages bids from minority business organizations that are certified with the Massachusetts Supplier Diversity Program.  For more information visit:

Tri-Valley reserves the right to seek modification in proposals before entering into a contract with an applicant.  Tri-Valley also reserves the right to delay the date when the contract becomes effective until the prospective provider can satisfy all the conditions required by Tri-Valley.

Successful bidders must comply with the Aging Services Access Points (ASAP) requirements, State Home Care regulations, the Provider Agreement, and all other applicable rules and regulations.

Tri-Valley reserves the right to reject any or all proposals if, in its judgment, the best interest of participants would be served by so doing.

Criteria and Selection

Proposals will be evaluated on criteria which include, but are not limited to, the following:

  • Completion of this RFP packet and inclusion of all requested documents.
  • Demonstrated past performance record and integrity in contractual relationships.
  • Demonstrated and/or proposed ability to initiate and provide services in compliance with the Provider Agreement and applicable service description attachments, with the State Home Care Regulations, and with the Quality Assurance Manual utilized by Aging Services Access Points (ASAP) throughout the Commonwealth.
  • Degree of customer service satisfaction which may include Tri-Valley staff and clients, or that of other ASAPs or as verified by other references.
  • Appropriateness of financial and technical resources for successful administration and management of the proposed services and of liability and bonding insurance where applicable.
  • Ability of the proposing organization to provide staff representative of the population it proposes to service.  As part of the selection process, Tri-Valley reviews community profiles, which are utilized in the determination of the provider agreement decision.

For a list of services click here.

Provider agencies that would like to provide homemaker, personal care or supportive home care aide service will need to complete the Executive Office Of Elder Affairs online Notice of Intent found on in addition to the required documents below.

To proceed, all proposals must include the following documents:

  1. Completed FY2024 Notice of Intent page
  2. Completed Administration Overview and associated document requests
  3. Completed Service Specific Attachments for all services you would like to provide and associated document requests
  4. Current certificate of insurance
  5. Form-W9
  6. Completed and EOEA accepted Notice of Intent (homemaker, personal care and supportive home care aide applicants only)
  7. Unit Rate Calculation Sheet (homemaker, personal care, and supportive home care aide applicants only)

Failure to include all applicable documentation requests will result in disqualification.

Click on the link below for the following:

Service Specific Attachments

Alzheimer's Coaching (Habilitation Therapy)
Home Delivery of Medication SS
Medication Dispensing System
Behavioral Health Services
Environmental Accessibility Adaptations
Home Health Services
Orientation and Mobility Tool
Goal Engagement Program
Homemaker/Personal Care/SHCA

Acceptance of a Request for Proposal by Tri-Valley will require the provider agency to enroll in the MassHealth Frail Elder Waiver Program to receive a provider number.  Initial application documents will be emailed for completion.

Insurance Requirements

Verification of appropriate liability insurance must be issued by a company authorized to do business in the Commonwealth and certified by the Massachusetts Commissioner of Insurance.  Tri-Valley must be described as a Certificate Holder and be provided a minimum of 10 days written notice of cancellation.

Commercial General and Professional Liability Minimum Limits: $1,000,000 each occurrence and $3,000,000 general aggregate.  Professional liability is mandatory for Home Health Services and Adult Day Health.

Automobile Liability: $1,000,000 Combined single limit.  Automobile liability is required if your company is providing any type of transportation service.

Submission Instructions (deadline for submission is April 4, 2024, at 3:00pm)

Interested applicants should submit the following documentation. Email submission is encouraged.

  1. Certificate of Liability Insurance (general, workers compensation, professional and/or automobile)
  2. W-9
  3. One signed FY2024 NOI Application
  4. One completed and signed Administrative Overview and applicable documentation requests.
  5. One completed and signed Service Specific Attachment and applicable documentation requests for each service you would like to provide.
  6. Two signed unit rate forms. This form is applicable for each of the following services only: homemaker, personal care, and supportive home care aide.

Submit via email, USPS or on-site delivery to: Cheryl Leyden, Contracts Manager


USPS or Onsite Delivery:
Attn: Cheryl Leyden
Tri-Valley, Inc.
10 Mill Street
Dudley, MA  01571

If you have any questions, please contact:
Cheryl Leyden, Contracts Manager
phone: 508-949-6640 ext. 3065.

Proposals will be reviewed by the Contract Manager and the members of the Board Services Committee of Tri-Valley, Inc.  Final determinations will be made by the Tri-Valley, Inc. Board of Directors.  The decision of the Board of Directors is not subject to appeal.

All respondents will be notified of the Board’s decision.

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